LAST UPDATED: 01-AUG-2024
Collection of Personal Information
PTE Study Solutions may occasionally gather and store personal information that you input into our website, provide directly, or share through other means. You might submit basic details such as your name, phone number, address, and email address, which helps us send you information, offer updates, and process your orders for products or services. Additionally, we may collect further information at various times, such as when you give feedback, share details about your personal or business activities, adjust your content or email preferences, participate in surveys or promotions, provide financial or credit card details, or interact with our customer support.
Purpose of Using Collected Information
Communication
We use the information we collect to keep you informed about the services included in your plan, notify you of new products, and update you on important changes to our Privacy Policy and Terms & Conditions. Additionally, we may reach out regarding new products, services, offers, or promotions that might interest you.
Account Maintenance
Your personal data is processed to facilitate the setup and ongoing maintenance of your account. This includes supporting our services by enabling collaboration, providing website and email hosting, and managing data backup and restoration.
Managing Payments
When you subscribe, we use the financial information you provide to verify your credentials and complete payment transactions.
Product Improvement
We use the data collected to enhance our understanding of how our products and services are used. This helps us address potential issues, improve overall performance, and offer better customer support. It also aids in analyzing and refining our interactions with you and future customers.
Preventing Service Misuse
Your personal information is utilized to detect and prevent fraudulent transactions and other unlawful activities, report spam, and protect the rights and interests of Kondesk, its users, third parties, and the public.
Analyzing Consumer Trends
We analyze your personal data to track website visitor behavior and understand consumer preferences. This information helps us manage our website and Mobile App effectively and refine our marketing strategies.
Marketing and Advertising
We process your data to conduct market research and deliver personalized advertisements based on your interests and activities, in accordance with your prior consent.
Legal Compliance
Your personal data may be used to meet our legal obligations and cooperate with public or governmental authorities when required. We will only share or disclose your data as necessary, which may include addressing misuse or abuse of our services or responding to lawful requests for judicial remedies.